Thank you for shopping with TONGSHENG TECHNOLOGY CO., LIMITED! We are committed to providing you with an excellent shopping experience and prompt delivery of your items. Please take a moment to review our shipping policy for detailed information.
1. Shipping Methods
We offer a variety of reliable shipping methods to ensure your order arrives safely and on time. Our available carriers include:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
Shipping options will be displayed at checkout, and you can select the method that best suits your needs.
2. Processing Time
We aim to process and ship your order as quickly as possible. Most orders are processed within 1-2 business days after payment confirmation. You will receive an email notification once your order has been shipped, which will include tracking information.
Please note that processing times may vary during peak seasons or due to product availability.
3. Free Shipping
Enjoy FREE SHIPPING on all orders over $200! No need to worry about additional shipping costs when your total purchase exceeds $200. This offer applies to both domestic and international orders, subject to the terms and conditions outlined in this policy.
4. Shipping Rates
Shipping rates are calculated based on the delivery address, weight of the items, and selected shipping method. Shipping fees will be shown at checkout, and you will have the opportunity to review them before completing your purchase.
5. Delivery Times
Estimated delivery times depend on your chosen shipping method and location. Below are approximate delivery estimates:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 3-5 business days
- Express Shipping: 1-3 business days
Please note that these are general delivery times and may be affected by external factors such as weather conditions or delays with the carrier.
6. International Shipping
We proudly offer international shipping to many countries around the world. Delivery times and rates will vary based on the destination and chosen carrier. Customers are responsible for any customs duties, taxes, or import fees that may apply to their shipments. Please check with your local customs office for additional information.
7. Order Tracking
Once your order is shipped, you will receive an email containing a tracking number. You can use this tracking number to monitor the status of your package directly through the shipping carrier’s website. We encourage you to check your tracking information regularly for updates on your order’s delivery.
8. Shipping Delays
While we do our best to ensure timely deliveries, please note that delays may occur due to factors outside of our control, including but not limited to customs processing, weather conditions, or carrier issues. If you experience delays, we recommend reaching out to the shipping carrier directly for more information.
9. Address Accuracy
Please double-check that your shipping address is accurate and complete when placing your order. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses. If you notice an error in your address after placing an order, please contact us immediately so we can assist in correcting it.
10. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged in transit, please contact us as soon as possible at [email protected]. We will work with the shipping carrier to resolve the issue and find a solution.
11. Changes to Shipping Policy
TONGSHENG TECHNOLOGY CO., LIMITED reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page, and the updated policy will take effect immediately upon posting.
If you have any questions or need further assistance, please don’t hesitate to reach out to us at [email protected].
Thank you for choosing TONGSHENG TECHNOLOGY CO., LIMITED!